AI (Artificial Intelligence) is almost everywhere. Name a place where we do not use AI. We use AI with our washing machines, cooking equipment, our phones, televisions, work places, working tools, cleaning tools, and much more. AI is also shaping the delivery services in Dubai – did you know. If you are thinking how – we will tell you.
How is AI Being Implemented in Dubai’s Delivery Services
AI is being used in the delivery services of Dubai through:
Customer Support and Chat Services
Delivery service in Dubai looks like a digital field of never-ending opportunities. One of the most important aspects coming into play when it comes to delivery services through AI is customer support and chatbots. Chatbots are not like before; they are the ones that keep saying repetitive lines. Chatbots look like something that works according to the customer’s needs. These AI-infused bots and customer support services are making it easier for the delivery company and the customer.
Route Optimisation
Delivery companies are making use of AI to create route maps for delivery services. These route maps make sure that the delivery partner takes the right roads, delivers specific orders first and much more. This route optimization saves time, reduces costs, and develops the business as a whole.
Live Tracking Updates
Live tracking updates were there even before AI was being used with it. But today, it is being used with AI, where AI sends the customer live updates based on the location of the delivery person. This is a great option for customers, where they do not have to keep looking at their phones or desktops to know where the courier actually is.
Voice Control Navigations
It is a hard task for drivers to make use of their electronic devices while simultaneously driving the vehicle. This is when voice control navigation and other features of voice control come into the picture. The driver can simply ask the AI assistant for directions, call the customer, call the employer to check the traffic and much more just through his voice.
Apart from this, there are several other places where AI comes to play when it comes to delivery companies.
The Future of AI and Delivery Companies
The future of Delivery companies looks like this:
- Automated Vehicles: Automated vehicles might look like they are far into the future, but with creators like Elon Musk and AI in the world already, we can see it much sooner than expected. Pretty soon, when automated vehicles come into the picture of delivery services, we can experience deliveries happening without the help of drivers and manpower. This reduces the expenditure of the delivery company, and manpower can be used to do other complicated tasks related to deliveries.
- Delivery Drones: Delivery drones are quite a new concept, and they can reduce traffic and pollution in a large manner. Deliveries of small packages and nearby locations can be done with the help of a delivery drone. This enables lower pollution, reduced fuel costs, and much more. Deliveries could also be made much faster, where they could beat the traffic effortlessly.
- Robot Deliveries: Robot deliveries are far into the future of deliveries. This is the aspect where companies can use robots, and equipment to deliver items to nearby locations, or straightforward addresses.
Conclusion
Companies like Porter UAE are already at the middle stage of implementing AI into their system. AI might seem like the future of everything, but when it comes to the courier delivery spectrum, it makes up for the present state. Enjoy these benefits when you book for courier services to make your job easier!
